This company has it all! From the skills and knowledge necessary to complete the job, to the customer service level that makes you feel like family. They came out to my broken air conditioning in the middle of a heat wave at 1030pm. He climbed up, found the issues quickly, then proceeded to weld a new part in. This company really values its customers to spend valuable sleep on my family’s comfort. Thank you so much Rick!
American Energy is fantastic! I came home in mid-June from a 3 week vacation to a heat wave and broken A/C! It was 91 degrees in my house at 10pm! I called their emergency line and got a text back from Rick right away. He had a tech, Mike, out at 8am the next day. Mike replaced the broken capacitor on the spot and my A/C was back in business. American Energy also fixed my furnace in January. Everyone has been very nice, prompt and professional. I recommend American Energy highly!
This medium size company provides fast efficient response. During the June 2017 heat wave, they came out on 2 days notice when every other company would put you on an answering machine and never call back. Or if they did, a $79 salesman is sent instead of a repair person. It seems 90% of the HVAC companies want to replace your entire unit and/or put you on some monthly maintenance program. No interest in repair. Everybody wants the easy big money. On a second job, Rick, the owner, came out on a Saturday, replaced the capacitor, welded the cracked coil, reconnected the burnt wires, and replaced the refrigerant, all in less than an hour. Charged a reasonable price for the repair and gave me a quote on a new unit. I have to say, he’s also a good salesman (the other half of any business) But unlike most salespeople, he’s straight forward, ethical, and has a conscience. They’re on my call list for HVAC related jobs.
Great job, Honest, Reliable. Had my AC go out it was over 100*. New grand-baby at home. They came out same day, needed and fixed the issue with in an hour.